Returns & Refunds Policy

Thank you for shopping with SevernCart.

Due to the personal, consumable, and hygienic nature of our products, we maintain a strict no-return and no-exchange policy.

We do not accept returns unless:

• The product was delivered in a damaged condition, or
• The product was expired upon delivery.

Reporting a Damaged or Expired Product

To be eligible for a refund or replacement:

• You must contact us within 48 hours of delivery.
• Please email us at ( e mail )  with:

• Your order number
• A clear description of the issue
• Photographic evidence showing the damage or expiry

Resolution Process

Once verified, we will offer one of the following:

• A replacement product, sent at no additional cost, or
• A full refundto your original method of payment

We reserve the right to deny refund or replacement requests that do not meet the above criteria.

By placing an order with SevernCart, you acknowledge and agree to this policy.