Privacy Policy Severn cart

Effective Date: 19/11/2025
Last Updated: 19/11/2025

At Severn Cart, we value your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or shop on our website.

  1. Information We Collect

When you interact with our website, we may collect the following data:

  • Personal Information:Name, email, phone number, billing and shipping addresses
  • Order & Payment Details:Payment method (handled securely by third-party providers)
  • Technical Data:IP address, browser type, device information
  • Usage Data:Pages visited, time spent, referral links, interaction data

We only collect data that is necessary to provide our services and improve your experience.

  1. How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Communicate order updates and promotions
  • Respond to customer queries
  • Improve site functionality and user experience
  • Comply with legal requirements

We do not sell or trade your personal data to third parties.

  1. Legal Basis for Processing

We process your data based on:

  • Contractual necessity– to fulfill orders and services
  • Legal obligations– for tax, accounting, and legal compliance
  • Consent– for email marketing (you can unsubscribe at any time)
  • Legitimate interests– to operate and secure our business
  1. Who We Share Your Data With

We may share limited data with trusted third parties, including:

  • Delivery partners
  • Payment processors ( payment partner yet to be decided )
  • IT and website support services
  • Legal and regulatory bodies (only when required)

All third parties are obligated to handle your data securely and only for specified purposes.

  1. How Long We Keep Your Data

We retain personal data:

  • For as long as needed to fulfill your order and provide support
  • For up to 6 yearsfor legal and accounting purposes

When no longer needed, your data is securely deleted or anonymized.

  1. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict how we use your data
  • Withdraw consent (for marketing or cookies)
  • Lodge a complaint with the ICO(ico.org.uk)

To exercise your rights, please email us at support@severncart.com.

  1. Cookies

Our website uses cookies to improve your browsing experience, analyse traffic, and support basic site functionality. You can manage cookie preferences in your browser. For more, read our [Cookie Policy].

  1. Security Measures

We take your data seriously and use encryption, firewalls, and secure connections (HTTPS) to protect it. However, no method of online transmission is 100% secure.

  1. Updates to This Policy

We may occasionally update this Privacy Policy. When we do, we’ll revise the “Last Updated” date and post the updated version on this page.

Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact us at:
📧 ( email yet to be decided )